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Terms of Service

Version 2.4.0Effective Date: March 10, 2026

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS.

1. THE AGREEMENT

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Rhesia ("we", "us", or "our"), governing your access to and use of the Rhesia website, mobile application, and all associated services (collectively, the "Platform").

By accessing or using the Platform, you admit that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. RHESIA AS A PLATFORM

Rhesia is a technology platform that enables event organizers ("Organizers") to list events, design venue layouts using our proprietary Venue Builder, and sell tickets to consumers ("Attendees").

  • Intermediary Role: Rhesia acts solely as an intermediary. We are not the creator, organizer, or owner of the events listed on the Platform unless explicitly stated.
  • Contract of Sale: When you purchase a ticket, the contract for sale is directly between you and the Organizer. Rhesia is not a party to that contract.
  • Venue Accuracy: Seat maps and venue layouts generated via our Venue Builder are artistic representations intended for navigation and selection. Actual venue configurations are subject to change by the Organizer without notice to Rhesia.

3. TICKETING & PAYMENTS

3.1 Pricing and Fees

Prices listed include the face value of the ticket as determined by the Organizer. Rhesia may add non-refundable service fees, processing fees, and applicable taxes at checkout.

3.2 Finality of Sales

ALL SALES ARE FINAL. NO REFUNDS, CYCLES, OR EXCHANGES.

Exception: If an event is cancelled, the Organizer (not Rhesia) is responsible for providing refunds. Rhesia's service fees are non-refundable even in the event of cancellation.

3.3 Ticket Delivery

Tickets are primary digital. Possession of a booking confirmation does not guarantee entry if the ticket's QR code/barcode has been previously scanned or is otherwise invalidated.

4. VENUE BUILDER & INTELLECTUAL PROPERTY

Our proprietary "Venue Builder" tool and all components, algorithms, and designs generated by it are the exclusive property of Rhesia.

  • License: We grant Organizers a limited, non-exclusive, non-transferable license to use the Venue Builder for event planning on our Platform.
  • User Content: If you upload images, logos, or specifications to the Venue Builder, you grant Rhesia a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and display that content.
  • Prohibition: You may not export, reverse-engineer, or use Rhesia-generated seat maps on third-party platforms without express written consent.

5. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RHESIA SHALL NOT BE LIABLE FOR:

  • ANY PERSONAL INJURY, PROPERTY DAMAGE, OR DEATH OCCURRING DURING AN EVENT.
  • RESONANCE OR DISPUTES BETWEEN USERS AND ORGANIZERS.
  • INDIRECT, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES.
  • PLATFORM DOWNTIME DURING HIGH-DEMAND ONSALES.

Our total liability for any claim arising under these terms shall not exceed the total service fees paid by you to Rhesia in the six (6) months prior to the claim.

6. GOVERNING LAW & JURISDICTION

These Terms are governed by and construed in accordance with the laws of India.

You irrevocably agree that the courts of Amravati, Maharashtra, India shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

Contact Legal

Direct all legal inquiries to:
[email protected]